Privacy

Short version: everything WebFence knows stays on your Mac. We don't have an account for you, a server with your data, or analytics.

Last updated 13 October 2026. Draft; this policy will be finalised before the first paid release.

What the app keeps, and where

All of it stays on the Mac where WebFence is installed, in a database that only macOS system services can read:

  • your allowed sites, the protected accounts and the current mode;
  • a log of blocked attempts: the time, the account, the site name or address, the app, the port and the reason. Pages, search terms and addresses after the site name are never stored. Allowed browsing isn't logged at all. The log is deleted automatically after 1, 7 or 30 days (you choose; 7 by default);
  • the trial start date and, once you buy, your license key (which contains the name and email you bought with and your order number).

None of this is sent to us or to anyone else. Your license key is checked on the Mac; there is no activation server. If you use Export Diagnostics to send us a support file, you see what it contains before you save it, and you decide whether to email it.

The one network request the app makes

The only connection WebFence makes on its own is the update check. While an administrator has the app unlocked, it fetches a small update list from web-fence.com, and, if you choose to install an update, downloads it from the same place.

Like any web request, this tells our web host your IP address and the time. The request also names the WebFence version and the version of the update component (Sparkle) in its standard User-Agent header. It sends no system profile, no identifier for your Mac, and nothing about your family, your list or your browsing.

The policy service and the filter themselves never connect to the internet.

Children's privacy Pending legal review

WebFence is set up and operated by a parent or guardian with the Mac's administrator account. It does not collect personal information from children: the only information about a child's account is the local log of blocked attempts described above, which stays on the Mac, is deleted automatically, and is visible only to the administrator. We never receive it.

This website

  • No cookies, analytics, advertising, tracking pixels, embedded videos, external fonts or third-party scripts. Every file on this site is served from web-fence.com.
  • The site is hosted by Cloudflare. To deliver pages and protect against attacks, Cloudflare processes each request (IP address, browser user-agent, the page requested, the time) and keeps it in its standard service logs. We can see aggregate traffic counts in our Cloudflare account; we don't add any analytics of our own.
  • Cloudflare also asks browsers that support it to report failed connections to Cloudflare ("Network Error Logging"), so it can spot network problems. Successful page loads aren't reported.

When you buy or write to us

  • Purchases are handled by our reseller, which acts as the merchant of record. It collects your name, email address, billing country and payment details under its own privacy policy, and passes us your name, email and order number so we can issue your license key. We never see your card details.
  • Support emails are kept only as long as needed to help you and to keep business records.

Your choices

To delete WebFence's data from your Mac, uninstall it and choose "Delete allowed sites, protected users, and activity" (see uninstall). To ask what we hold about you from a purchase or an email, or to have it deleted, contact support.